Terms and Conditions
Welcome to Seren Milano. By using our website and services, you agree to the following Terms of Service. Please read them carefully before accessing or making a purchase from our store.
1. General Conditions
- Seren Milano operates this website to provide customers with fashion apparel and related products.
- By accessing our site or purchasing from us, you represent that you are at least 18 years old (or the age of majority in your jurisdiction).
- We reserve the right to refuse service, cancel orders, or limit sales at our discretion.
2. Online Store Terms
- All product descriptions, images, and prices are subject to change without notice.
- We strive for accuracy but cannot guarantee that product details (including colors and sizing) will appear exactly the same on your device.
- Any misuse of the site, including unauthorized use or attempted breach of security, is prohibited.
3. Pricing and Payments
- All prices are listed in [INR/USD — confirm currency] and include/exclude applicable taxes as stated.
- Payment must be made at the time of order via the methods accepted at checkout (credit/debit cards, wallets, UPI, etc.).
- Seren Milano reserves the right to update pricing without prior notice.
4. Shipping & Delivery
- Orders are processed within [X] business days and shipped through our trusted logistics partners.
- Delivery timelines vary by location; estimated dates are provided at checkout but are not guaranteed.
- Risk of loss passes to you once the package is handed over to the carrier.
5. Returns & Exchanges
- We accept returns/exchanges within [X] days of delivery, provided the product is unused, unwashed, and in original condition with tags.
- Items such as intimate wear, accessories, or sale products may be non-returnable (please check product page).
- Refunds, if applicable, will be processed to the original payment method after inspection.
6. Accuracy of Billing & Account Information
- You agree to provide current, complete, and accurate purchase and account details.
- Incorrect or incomplete information may delay or cancel your order.
- You are responsible for maintaining confidentiality of your account credentials.
7. Intellectual Property
- All content on this website — including text, images, logos, and designs — is the property of Seren Milano and is protected under applicable intellectual property laws.
- You may not reproduce, copy, or exploit any part of the service without written permission.
8. Limitation of Liability
- Seren Milano is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- Our maximum liability shall not exceed the amount paid for the product purchased.
9. Governing Law
- These Terms of Service shall be governed by and construed in accordance with the laws of Rajasthan Jurisdiction.
- Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jaipur.
10. Changes to Terms
- Seren Milano may update or revise these Terms at any time.
- Changes will be posted on this page, and it is your responsibility to review them periodically.
11. Contact Information
For any questions regarding these Terms of Service, please contact us at:
📧 [support@serenmilano.com]
📞 [+91 9928367466]